Privacy Policy for Shippable

Effective Date: December 2nd, 2024

At Shippable, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, interact with our services, or communicate with us.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

• Name
• Email address
• Phone number
• Company name
• Address

b. Business Information:

• Order details
• Shipping information
• Payment and billing details

c. Technical Information:

• IP address
• Browser type and version
• Operating system
• Pages visited on our website and duration

d. Other Information:

• Any details provided through our contact forms or email communications.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and improve our logistics and fulfillment services.
• To process orders, payments, and shipments.
• To respond to inquiries and offer customer support.
• To communicate important updates or promotional offers.
• To enhance website performance and user experience.
• To comply with legal obligations or enforce our terms of service.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

• Service Providers: Third-party partners who assist in logistics, payment processing, or IT services.
• Legal Authorities: If required to comply with legal processes or protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. These may include:

• Session Cookies: To maintain your session on our website.
• Analytical Cookies: To analyze website usage and improve functionality.

You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the following rights concerning your personal data:

• Access: Request a copy of the information we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request the deletion of your personal information, subject to legal or contractual obligations.
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at [email protected].

7. International Data Transfers

As a global company, your information may be processed in countries outside your own. We ensure such transfers comply with applicable privacy laws and implement appropriate safeguards.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing your information.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised "Effective Date."

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Shippable
Email: [email protected]
Address: Room 1101, 11/F, Tai Yau Building, 181 Johnston Road, Wanchai, Hong Kong

By using our website or services, you consent to the terms of this Privacy Policy. Thank you for trusting Shippable with your logistics and fulfillment needs.