Terms of Service for Shippable

Effective Date: December 2nd, 2024

Welcome to Shippable! These Terms of Service (“Terms”) constitute a legal agreement between you and Shippable regarding the use of our website, services, and related offerings. By accessing or using our services, you agree to these Terms. Please read them carefully.

1. Introduction and Scope of Terms

1.1 About Us
 Shippable is a logistics and fulfillment company providing e-commerce fulfillment, freight forwarding, logistics consulting, and crowdfunding logistics services. We operate warehouses in the United States and China to serve our clients globally.

1.2 Agreement to Terms
 By accessing our website, submitting orders, or using our services, you confirm that you:

• Have read, understood, and agree to these Terms.
• Are at least 18 years old or have the legal authority to enter into binding agreements.

If you do not agree to these Terms, you must not use our website or services.

2. Description of Services

We provide the following services:

2.1 E-Commerce Fulfillment

• Storage, packing, and shipping of products for e-commerce businesses.

2.2 Freight Forwarding

• Air, ocean, and rail shipping services, with expertise in shipments originating from China and Southeast Asia.

2.3 Logistics Consulting

• Tailored advice on optimizing supply chains, warehousing, and fulfillment strategies.

2.4 Crowdfunding Logistics

• End-to-end logistics solutions for crowdfunding campaigns, including inventory management, global shipping, and delivery tracking.

Specific details and terms for each service may be outlined in individual agreements or quotes.

3. User Obligations and Responsibilities

As a user of Shippable services, you agree to:

3.1 Provide Accurate Information
 You must provide accurate and complete details, including shipping addresses, product descriptions, and payment information. Shippable is not liable for errors or delays caused by incorrect or incomplete data.

3.2 Comply with Laws and Regulations
 You are responsible for ensuring that your shipments comply with all applicable laws, regulations, and customs requirements. This includes restrictions on prohibited or restricted items.

3.3 Timely Communication
 Respond promptly to requests for additional information or documentation required for the fulfillment of your orders.

3.4 Prohibited Uses
 You may not use our services for:

• Transporting illegal, hazardous, or prohibited items.
• Engaging in fraudulent or deceptive practices.
• Violating intellectual property rights or other third-party rights.

4. Pricing and Payment Terms

4.1 Quotes and Estimates
 Pricing for services will be outlined in quotes or agreements. Quotes are subject to change based on factors such as weight, dimensions, and destination of shipments.

4.2 Payment Terms

• Payments must be made in accordance with the terms specified in invoices or contracts.
• Late payments may incur penalties, interest charges, or suspension of services.

4.3 Taxes and Additional Costs
 Users are responsible for any applicable taxes, customs duties, or other fees associated with their shipments.

5. Shipping Terms

5.1 Accuracy of Information
 Users are responsible for ensuring the accuracy of all shipping details, including recipient addresses, product descriptions, and required documentation.

5.2 Delivery Times
 While Shippable strives to meet delivery deadlines, we cannot guarantee delivery times due to factors beyond our control, such as customs delays, weather conditions, or carrier disruptions.

6. Intellectual Property

6.1 Ownership
 All content on the Shippable website, including text, graphics, logos, and software, is owned by Shippable or its licensors and is protected by intellectual property laws.

6.2 Restrictions
 You may not reproduce, distribute, modify, or use any content from our website without prior written permission.

7. Data Privacy

Your use of our services is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you consent to the terms of the Privacy Policy.

8. Limitation of Liability

To the fullest extent permitted by law:

• Shippable is not liable for indirect, incidental, or consequential damages arising from the use of our services.
• Our total liability for any claim is limited to the amount paid for the specific service or shipment in question.

Shippable is not responsible for:

• Delays or damages caused by third-party carriers or customs authorities.
• Acts of God, natural disasters, strikes, or other force majeure events.

9. Indemnification

You agree to indemnify and hold harmless Shippable, its affiliates, employees, and agents from any claims, liabilities, damages, or expenses arising from:

• Your breach of these Terms.
• Your use of our services.
• Violations of applicable laws or regulations.

10. Termination of Services

Shippable reserves the right to terminate or suspend your access to our services if:

• You violate these Terms.
• Your account is used for fraudulent or illegal activities.
• Required by law or regulatory authorities.

Termination does not relieve you of any outstanding payment obligations.

11. Confidentiality

Both parties agree to maintain the confidentiality of any non-public information exchanged during the course of business. Exceptions may apply where disclosure is required by law or with written consent.

12. Governing Law and Dispute Resolution

12.1 Governing Law
 These Terms are governed by the laws of Hong Kong SAR.

12.2 Dispute Resolution
 In the event of a dispute, the parties agree to resolve the matter through negotiation or mediation before pursuing legal action. Any legal proceedings will be conducted in the courts of Hong Kong SAR.

13. Amendments to Terms

Shippable reserves the right to update or modify these Terms at any time. Changes will be posted on this page with an updated "Effective Date." Continued use of our services after modifications constitutes acceptance of the revised Terms.

14. Contact Information

If you have any questions or concerns regarding these Terms, please contact us:

Shippable
Email: [email protected]
Address: Room 1101, 11/F, Tai Yau Building, 181 Johnston Road, Wanchai, Hong Kong

By using our website or services, you acknowledge that you have read, understood, and agree to these Terms of Service. Thank you for choosing Shippable as your logistics partner!